At Miroco, we respect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and disclose information that pertains to your privacy when you visit or make a purchase from themiroco.com (the “Site”).
Please note that this Privacy Policy applies only to consumer customers visiting our Site and/or making purchases from our online store. It does not apply to any other website or any offline interactions you may have with Miroco.
Below we explain what information we collect, why we collect it, and how you can update, manage, export, and delete your information.
Information We Collect
Miroco collects certain information from and about you when you visit our Site or make a purchase. This includes:
Personal Information
This refers to any information that can individually identify you, such as:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (such as credit card details)
We collect this information if you create an account, make a purchase, subscribe to our mailing list, participate in surveys, submit feedback or inquiries, or otherwise voluntarily provide it to us.
Device and Usage Information
When you visit our Site, we may collect certain information about your device and your activities. This may include:
- IP address
- Browser type and language
- Operating system
- Date/time stamps
- Referring webpages/apps
- Pages or content you view
- Search terms used
- Links clicked
This information is gathered using cookies, web beacons, pixels, and other tracking technologies. We use it to analyze traffic, site usage, and campaigns.
Cookies
A cookie is a small data file placed on your device while you visit a website. At Miroco, we use cookies to identify your device and track your interaction with our Site. We also work with third-party services that use cookies to help us analyze Site traffic, usage, and marketing campaigns.
You have full control over your cookie settings through your browser. You can block or restrict cookies by adjusting your browser settings at any time. However, without certain cookies, you may not be able to take full advantage of all our Site features.
Web Beacons / Pixels
Web beacons (also called pixels or clear gifs) are small images embedded on webpages and emails. We use them to track your activity, measure campaign effectiveness, and personalize your experience. Our pages may contain web beacons from third party services we work with. You can block web beacons by adjusting your email and browser settings.
How We Use Your Information
Miroco collects your information only with your consent and uses it only for the purposes for which it was collected, including:
- To complete purchases – When you make a purchase, we use personal and payment information to process and fulfill your order.
- To provide services – After sales service may require access to your account and contact details for assistance.
- To improve our products – We analyze usage metrics and feedback to enhance our Site and product offerings.
- To contact you about products – We may inform you about new features or promotions based on your browsing and purchase history. You can opt out of marketing emails at any time.
- To improve customer service – Information you provide assists us in promptly responding to inquiries.
- For security purposes – User data assists us in detecting and preventing fraud and abuse of our Site and services.
- To comply with legal obligations – We use data to comply with applicable laws and lawful requests, such as for tax, legal reporting, and auditing obligations.
- With your consent – For any purpose to which you expressly consent, we use the data as directed by you.
Miroco does not rent, sell, or share your personal information with any third parties except as necessary to complete purchases and requests or otherwise described in this policy.
How We Share Your Information
Miroco only discloses your data to service providers, affiliates, and partners to the extent necessary to support our legitimate business interests and consistent with applicable laws regarding your privacy rights, including:
- Payment processors – To safely complete any purchases made on our Site, we share transaction details with payment services providers. This includes banking institutions, credit card networks, fraud prevention services, and payment acceptance vendors.
- Order fulfillment services – We provide order details to third parties that assist us in processing, fulfilling, and shipping online orders.
- Marketing and analytics partners – With trusted third-party partners, we analyze Site traffic, optimize our marketing initiatives, and conduct campaigns and surveys. These services may access or collect data for these purposes.
- Legal and regulatory entities – We may be required to disclose user information pursuant to lawful requests, such as subpoenas, court orders, or legal processes. We also share data when necessary to protect our rights or property.
- Corporate transactions – User data may be transferred as part of mergers, acquisitions, bankruptcies, dissolutions, or similar corporate transactions. You will be notified of any such transaction and given the opportunity to opt out of any transfer.
Miroco does not sell, trade, or share your personal information with any other third parties without your express consent.
Legal Basis for Processing Data in the EU
For users in the European Union, the legal basis for collection and processing of personal data is:
- When you make a purchase, to fulfill contractual obligations
- With your explicit consent and direction
- For our legitimate interests in operating and improving our business, products, and Site
- To comply with legal obligations
Retention of Your Data
Miroco retains personal data for as long as it may be necessary for legitimate business needs and in compliance with applicable laws. We may retain some data indefinitely, unless deletion is specifically requested by you.
When personal data is no longer needed, we securely delete or destroy it. Retention periods may extend beyond the end of your relationship with Miroco for the following reasons:
- Account history is maintained to comply with tax, legal reporting, and auditing obligations.
- Usage history assists us in detecting abuse, fraud, and improving our Site experience.
- Information related to purchases helps us support products and improve offerings.
- We keep a record of consent, opt-outs, and preferences to honor your choices.
Data Storage and Security
Miroco is committed to protecting your personal information. We maintain technical, administrative, and physical safeguards to ensure data security. Some examples include:
- Data encryption technologies
- Access controls and user authentication protocols
- Network security monitoring
- Physical security of data processing equipment
While we take reasonable precautions against data breaches, no system or transmission can be guaranteed 100% secured. We will notify users in compliance with applicable laws in the event of a security incident.
By using our Site and providing data to us, you agree that Miroco may communicate with you electronically regarding security, privacy, and administrative matters.
International Data Transfers
User information collected by Miroco may be stored and processed in countries outside of your country of residence, including the United States. Those countries may have different legal requirements regarding privacy than your country.
Regardless of location, your personal information will be protected under the standards of this Privacy Policy and comply with applicable laws. You consent to this cross-border transfer and processing of data.
Your Data Rights and Choices
At Miroco, we want you to remain in control of your personal data. You have legal rights to manage how it gets collected, used, and shared.
Access or Update Your Information
You may review or update your account information by logging into your online account. You may also contact us to access, correct, update, or request deletion of your data.
Opt Out of Marketing Communications
You may opt out of receiving promotional emails from Miroco by following the unsubscribe instructions included in each marketing message.
Revoke Consents
You may change or revoke consent you have provided to Miroco regarding collection, use, and disclosure of your information. This may limit our ability to provide you services.
Object to Processing
You may ask Miroco to stop processing your personal data, including when we rely on legitimate business interests. We will consider any valid objections, but may need to continue processing data to uphold our contractual obligations.
Request Data Export
Registered users may export a copy of personal data associated with their account by contacting us. Data will be provided free of charge, in machine-readable format.
Submit Data Erasure Request
You may submit a request for deletion of some or all personal data under applicable privacy laws. If permitted by law, we will erase the data or anonymize it to remove identifiers.
Lodge a Complaint
You have the right to file a complaint with Miroco regarding our privacy practices using the contact details provided at the end of this policy. You may also file a complaint with the national data protection authority in your country of residence.
Changes to this Privacy Policy
We may amend this Privacy Policy at any time to maintain compliance with the law and reflect changes to our data practices or technologies. If we make material changes, we will post the updated policy and notify registered users via email. Please review the current policy each time you access or use our Site or services.
How to Contact Us
If you have any questions about Miroco’s Privacy Policy or data practices, you may contact us:
By email: [email protected]
By phone: (800) 555-2368
By mail:
Miroco Legal Office
123 Miroco Lane
Irvine, CA 92618
Additional Disclosures for California Residents
The California Consumer Privacy Act (CCPA) provides California residents with legal rights regarding their personal information.
Your CCPA Rights
As a California consumer, you have the right to:
- Access or request deletion of your personal data
- Receive details of data we share for business purposes
- Object to any sale of your personal information
- Not receive discriminatory treatment for exercising your rights
Information We Collect
The categories of personal information we collect and share are described in detail in the Information We Collect section above. This includes identifiers, Internet activity, geolocation data, audio/visual data, and inferences drawn from the data.
Use of Personal Data
In the preceding year, we have used California consumer personal information for the purposes disclosed in the How We Use Your Information section above.
Sharing Personal Data
In the preceding year, we have disclosed California consumer personal information with the categories of third parties indicated in the How We Share Your Information section. We do not sell data as traditionally defined.
California Minors
The Site is intended for adults. We do not knowingly collect information from minors under 16 without consent from a parent or guardian.
Authorized Agent
California consumers may designate an authorized agent to submit requests on their behalf. The agent must be registered with the California Secretary of State and authorized in writing by the consumer to act on their behalf.
Non-Discrimination
Miroco will not discriminate against any California consumer exercising their privacy rights, except as permitted by law.
Conclusion
Thank you for taking the time to understand Miroco’s data handling practices and policies. We are committed to earning your trust by protecting your privacy and providing you with meaningful choices. Do not hesitate to contact us if you have any questions or concerns.
